Don't Miss Our January Gold Buying Event! LEARN MORE

How to Know When to Get Your Rolex Serviced

July 24, 2017


A core philosophy of the Rolex brand has always been the pursuit of a timepiece that never requires servicing. Unfortunately, physics and the sands of time tend to get the final say.

And despite advancements in engineering, material science, and lubrication techniques, which have contributed to longer and longer service intervals, every Rolex eventually needs to be serviced.

“How often should I get my Rolex serviced?”

The real answer to that question is simple: as needed.

With Rolex’s latest 5-year warranty on new timepieces, you typically don’t need to consider a complete servicing until the 5- or 6-year mark. Of course, your wearing-habits directly impact that range. And, in fact, it’s not uncommon for a Rolex to remain accurate for 8 or 9 years without servicing.

Your mileage might vary.

At a high-level, the two main reasons to get your Rolex serviced are:

  1. The function of the movement, and
  2. the waterproofing of the case.

As long as those two things are performing, full servicing isn’t necessary. Fortunately, for those of us who like to err on the side of caution, you can still get your Rolex checked for a clean bill of health without committing to a full servicing.

Checks vs. Servicing


Free Rolex Checks

Every Rolex should be checked by a professional jeweler about once a year, which is why Brinker’s Jewelers offers a free service where customers can bring in their watch(es) to leave with us for a day or two.

Checks typically include super cleaning the bracelet, cleaning and pressure-checking the case, and completing a performance-check on a timing machine. These performance-checks allow a jeweler to identify problems and recommend servicing long before the owner would ever notice inaccuracies on their wrist.

Full Rolex Servicing

When you get your Rolex serviced, here’s what you can expect. A certified Rolex technician will:

  • Completely disassemble the watch.
  • Clean the movement.
  • Replace any worn parts.
  • Eliminate all the old lubricant.
  • Install a new mainspring.
  • Install all new gaskets.
  • Reassemble of the movement and case.
  • And time it back to factory specifications (which varies by model and date of manufacture).

If your watch is consistently exposed to the elements and experiences aggressive outdoor, your service intervals will be closer to the recommended 5-year mark. But, aside from keeping your bracelet clean and bringing the watch in for regular checks, there isn’t a whole lot you need to do to keep a Rolex running accurately.

It is a Rolex after all.

“Who can service my Rolex?”

If you owned a Ferrari, would you take it to Walmart for an oil change? Of course not.

You would take it to professionals who know what they’re doing, use 100% real parts, and are committed to ensuring that machine will outlast even you.

Now, if you don’t intend to spend the $75-150 to ship your watch to the Rolex factory with proper insurance, you absolutely MUST take it to an official Rolex jeweler. Be on guard. Most jewelers with a watch department will tell you they can work on your Rolex, but if you ask them if they use 100% real Rolex parts, their story might change.

Precisely because Rolex is very selective about who they sell parts to, an entire industry of aftermarket, non-Rolex parts has popped up in recent years. And while those parts might fit your Rolex, they aren’t manufactured anywhere close to the same tolerances as official components.

Brinker’s Jewelers, located in Evansville, IN, is a Level 5 service center and a licensed Rolex dealer with the in-house capabilities to repair nearly the entire Rolex catalog from the past 60 years. The next time your Rolex requires servicing, if you’re looking for a face-to-face experience or something a little closer to home, we offer the exact same 2-year warranty as the Rolex factory.